Medical social workers belong to a group known as health care social workers. Their primary role helps patients and families understand an illness, come to terms with the emotions of a diagnosis, and provide counseling on the decisions. All social workers at The Ottawa Hospital are registered with the Ontario College of Social workers and Social Service Workers. Although a medical social worker typically works in the hospital setting, some may also work in outpatient settings such as medical clinics, outpatient care centers, primary care settings and mental health clinics. This could be a recovery group for women with cancer, a support group for new parents or a socialization group for parents of children with chronic illnesses. As part of the interdisciplinary health-care team, a social worker can provide a variety of services: Support and resources in the event of catastrophic or chronic illness Our Services. public about the essential role of social workers across the health care continuum. A hospital social worker is an extensively trained hospital employee, who works in many types of hospitals, including standard medical facilities, children’s hospitals, and convalescent or long term care settings. Findings revealed that social workers performed various tasks, and the most common concerns of patients were coping and/or post-discharge issues. Findings also demonstrated the complexity of this role in meeting the needs of patients. They will usually receive a referral from a doctor or nurse for social work services. Hospital social workers will not see every patient that comes into the hospital. As a transplant social worker, I work very closely with our medical team members and step in when people are considering organ transplant as a possible treatment option. Although the resident is the main focus, it should be noted that much of the Social workers help the medical team members to recognize the emotional aspects of a patient’s illness. It is the Medical Social Worker’s responsibility to ensure that the services the patient requires are in place in order to facilitate a timely discharge and ensure that the patient’s needs will be cared for at … - 10 - community. 10 Definitions Social Worker Within the United States, a social worker is an individual who possesses a baccalaureate or master’s degree in social work from a school or program accredited by the Council on Social In the hospital, the Medical Social Worker has a critical role in the area of discharge planning. As a consultant he works with individual and groups to assist in their problems and programs.As a broker he helps people to reach services they need and make the system more useful. The role of the social worker in a long-term care facility is to enable each individual to function at the highest possible level of social and emotional wellness. Beth Israel Deaconess Hospital-Milton Social Worker Melissa Drohan, LCSW, explains her role and what she likes best about her job. This study assessed the role of the hospital social worker during the hospital stay and post-discharge period. Role of Social Worker Social worker plays various types of roles in catering the needs of his clients. This social worker is helping patients overcome the novel coronavirus in hospitals, and is also addressing other crises in their life, including homelessness, addiction, and child abuse. 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